Tip #1
Sarah Edwards: Probably the hardest (and the easiest)
thing to do is picking a specialty or niche for what you do and
defining it in a way that arouses people’s interest. You need to
stand out as one in a million instead of being one of a million. The
biggest mistake people make is to define themselves as a bookkeeper
or a consultant or this or that--something that people recognize but
provides little compelling reason to do business with them.
Before a business sets out to market, it needs to decide who am
I? What’s different about me? What is it that people could want
from me? Why should they buy from me as opposed to other people? How
can you describe that in a way they will remember?
Tip #2
Sarah Edwards: You can have a professional looking package
that you create yourself on a computer and printer. You can place
your logo and content on a variety of preprinted papers, in a
variety of colors and designs. The elements that go into this
presentation package are your bio, product or service descriptions,
copies of any media articles you’ve generated, and testimonials
from clients or customers.
Tip #3
Paul Edwards: The good news is, if you have a color
printer, and we recommend you do, you can colorfully customize your
presentation package for potential clients. Create and present
proposals that are relevant to that client’s industry or business.
You can print them up one-at-a-time and customize each one to say
just what you want to say to that particular company.
Tip #4
Paul Edwards: When working for a client, exceed what you
promised you would do. He or she will want to tell others about it.
Tip #5
Sarah Edwards: Find out about gatekeepers and mentors. Get
publicity and generate referrals by being involved in charity events
and other activities that will get others talking about you.
Tip #6
Paul Edwards: When clients are pleased with what you’ve
been doing, ask them if they wouldn’t mind putting their
satisfaction in a letter to you.
Tip #7
Sarah Edwards: I think it’s important to let your
customer know how important referrals are to you. Sometimes we
assume if we do a good job, that will be enough. Of course, that’s
a prerequisite. When you receive a compliment, thank the person and
tell him or her that referrals are important to you. And when you
get a referral always send a thank you note or acknowledge him or
her in some way to show your appreciation.
Tip #8
Paul Edwards: To stay "top-of-mind," you need to
stay visible because others may also be marketing to your customers.
Usually, you spend more time than money on marketing when you get
started. Then, as business and cash flow grow, you invest in things
like advertising and mailings that cost money but save you time.
Tip #9
Paul Edwards: The more high-tech we get, the more
important personal service becomes. It is one of your strongest
advantages as a home business owner. We can give personal service.
We can show clients how much we care about them and their importance
to us, that they are not just names in a customer database.
Tip #10
PE: There are at least ten ways home businesses can
team-up. These range from joint ventures to virtual organizations.
By teaming up, you expand and grow without the burden of heavy
personnel costs. And you can often team with people more capable
than you could hire. Networking is the doorway to meeting people for
these closer business relationships.